Terms & Conditions

Welcome to Anand Herbal Oil.

These Terms & Conditions govern your use of the Anand Herbal Oil website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order.

1. About Anand Herbal Oil

Anand Herbal Oil operates an online store offering herbal hair oils and herbal skincare products to customers in Canada.

Our products are sold and shipped within Canada only.

All prices displayed on our website are in Canadian Dollars (CAD) unless otherwise stated.

2. Eligibility

You must be legally capable of entering into a binding transaction under applicable law to place an order through our website.

If you are purchasing a product on behalf of another person or organization, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, sizes, prices, and other information displayed on the website are accurate.

However:

• Product colours may appear slightly different depending on your device or screen.
• Packaging and labels may change from time to time.
• Product availability may change without notice.
• We reserve the right to correct errors in product information or pricing.

Nothing on our website is intended to replace professional medical advice.

4. Product Use

Customers should read product labels, directions, ingredients, warnings, and other information provided with the product before use.

If you have allergies, sensitivities, a medical condition, are pregnant or breastfeeding, or have concerns about using a product, consult an appropriate healthcare professional before use.

Discontinue use if irritation or an adverse reaction occurs and seek appropriate professional advice where necessary.

5. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

We reserve the right to accept, reject, or cancel an order where reasonably necessary, including situations involving:

• Product availability issues
• Incorrect pricing or product information
• Payment problems
• Suspected fraudulent activity
• Incorrect or incomplete customer information
• Shipping limitations

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Pricing and Currency

All product prices displayed on the Canadian store are in CAD.

Any applicable taxes, shipping charges, discounts, or other charges will be shown during the checkout process where applicable.

Prices may change at any time, but changes will not affect an order that has already been accepted and confirmed, except where correction is required because of an obvious pricing or technical error.

7. Payment

Payments are processed through the payment methods made available during checkout.

Anand Herbal Oil does not directly store complete payment-card information on its website where payment processing is handled by third-party payment providers.

You agree to provide accurate billing and payment information.

8. Shipping

We currently ship within Canada only.

Shipping availability, delivery estimates, and shipping charges will be displayed during checkout or communicated with your order information.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, holidays, incorrect addresses, or other logistical issues.

Customers are responsible for providing a complete and accurate Canadian delivery address.

9. Refunds and Returns

Our Refund & Return Policy forms part of these Terms & Conditions.

For eligible refund requests, Anand Herbal Oil may provide a refund without requiring the customer to return the product.

Please review our Refund & Return Policy for complete details.

Nothing in these Terms & Conditions is intended to remove or limit any consumer rights that cannot legally be excluded under applicable law.

10. Promotions and Discounts

Promotional offers, discount codes, bundles, and special prices may be subject to additional conditions.

Unless specifically stated otherwise:

• Promotional offers cannot be combined.
• Discount codes must be used during checkout.
• Offers may have expiry dates or quantity limitations.
• We reserve the right to correct obvious errors in promotional pricing.

11. Intellectual Property

All content on the Anand Herbal Oil website, including logos, brand names, product images, graphics, text, designs, photographs, videos, and other materials, belongs to Anand Herbal Oil or its respective licensors unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially use our content without prior written permission.

12. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our website or systems.
• Upload malicious software or harmful code.
• Interfere with the operation or security of the website.
• Provide false or misleading information.
• Use automated systems to improperly access or collect website content.
• Attempt to commit fraud or misuse our payment or ordering systems.

13. Third-Party Services and Links

Our website may use third-party services for payment processing, shipping, analytics, marketing, communications, or other functions.

We may also provide links to third-party websites.

Third-party services and websites may have their own terms and privacy policies. Anand Herbal Oil is not responsible for the independent policies or practices of third parties.

14. Disclaimer

Information provided on the website is for general product and shopping information.

Anand Herbal Oil does not make medical, therapeutic, or disease-treatment claims unless specifically stated and supported as required by applicable law.

Product results may vary between individuals.

15. Limitation of Liability

To the extent permitted by applicable law, Anand Herbal Oil will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable law.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after an update means that the updated terms will apply to future use of the website and orders.

17. Governing Law

These Terms & Conditions are subject to applicable Canadian laws and the laws applicable in the province or territory relevant to the transaction, subject to any mandatory consumer-protection rights that apply.

Nothing in these Terms & Conditions is intended to deprive a consumer of rights that cannot legally be waived.

18. Contact Us

If you have questions regarding these Terms & Conditions, your order, shipping, refunds, or our products, please contact Anand Herbal Oil through the contact information provided on our website.